Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up menu will show up. It contains exhaustive info about all the actions that you can perform on the given page. Each pop-up window opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have a huge array of tutorial videos illustrating how to work with our Control Panel. They're shot for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.
F.A.Q.
If you can't discover the solution you are looking for, take a peek at our comprehensive FAQ section, which includes questions asked by actual persons and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new questions & answers so as to cover all the new additions and innovations related to our platform.
Ticketing System
If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our excellent team of technical support engineers available 24/7 and ready to help you with any problem. Each support ticket you submit will be answered in less than 1 hour (the average trouble ticket response time is about twenty minutes), so you will not have to wait a long time to get your question answered.